terms and conditions

By accessing or using our car detailing website and services, you agree to comply with these Terms and Conditions. These terms apply to all customers who book, purchase, or use our vehicle cleaning, detailing, maintenance, or related services. If you do not agree with any part of these terms, please do not use our website or services.

All bookings are subject to availability and confirmation. Customers are responsible for providing accurate vehicle information, selecting the appropriate service, and arriving at the scheduled time. We reserve the right to adjust the service, timing, or price if the vehicle condition or requested work differs significantly from the information provided during booking.

Customers are expected to provide vehicles in a suitable condition for detailing. Personal belongings should be removed from the vehicle before service begins. While reasonable care is taken during every service, we are not responsible for personal items left inside the vehicle, including valuables, documents, electronic devices, or other belongings.

Our detailing services are designed to improve the cleanliness and appearance of vehicles; however, results may vary depending on the vehicle's age, condition, paintwork, interior materials, previous repairs, stains, damage, and level of wear. Certain stains, scratches, odors, marks, or surface imperfections may not be completely removable through standard detailing procedures.

Customers must inform us of any existing damage, mechanical issues, aftermarket modifications, fragile materials, or special concerns before the service begins. We may decline to perform a particular treatment if we believe it could cause damage to the vehicle or if the requested work falls outside the scope of our services.

Prices are based on the service selected and the expected condition and size of the vehicle. Additional charges may apply when a vehicle requires significantly more time, labor, specialized products, or treatment than originally anticipated. Any additional work or charges will be communicated to the customer where reasonably possible before the work is carried out.

Payment is due according to the payment terms provided at the time of booking or service. We reserve the right to withhold completion or release of a vehicle where payment has not been received. Customers are responsible for any applicable taxes, fees, or additional charges associated with their booking or requested services.

Cancellations and appointment changes should be communicated as early as possible. Repeated late cancellations, missed appointments, or failure to arrive may result in a cancellation fee or restrictions on future bookings. Any refund or cancellation decision will be handled according to the applicable booking terms and circumstances.

To the extent permitted by applicable law, we are not liable for indirect, incidental, or consequential losses arising from the use of our website or services. Nothing in these Terms and Conditions is intended to exclude or limit liability where such limitation is not legally permitted. Any concerns regarding the quality or condition of a completed service should be reported promptly so they can be reviewed.

We reserve the right to update these Terms and Conditions when necessary to reflect changes to our services, policies, or legal requirements. Updated terms will be published on this website and will take effect from the date they are posted. By continuing to use our website or services after changes are published, you acknowledge and accept the updated Terms and Conditions.